Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated
This Privacy Policy was last updated on January 1, 2024. We may update this policy from time to time.
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us when you:
- •Register for exhibitions or events
- •Create an account on our platform
- •Contact us for support or inquiries
- •Subscribe to our newsletters
- •Make payments for our services
1.2 Technical Information
We automatically collect certain technical information including IP addresses, browser types, device information, and usage patterns to improve our services.
How We Use Your Information
We use the collected information for the following purposes:
- •Process and manage exhibition bookings
- •Provide customer support and respond to inquiries
- •Send important updates about your bookings
- •Improve our services and user experience
- •Comply with legal obligations
- •Prevent fraud and ensure platform security
3. Data Protection & Security
3.1 Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
3.2 Data Encryption
All sensitive data, including payment information, is encrypted using industry-standard encryption protocols (SSL/TLS) during transmission and storage.
3.3 Access Controls
Access to personal information is restricted to authorized personnel only and is provided on a need-to-know basis for business operations.
Information Sharing
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in:
- •Payment processing (PhonePe, bank partners)
- •Email communication services
- •Cloud hosting and storage services
- •Analytics and performance monitoring
- •Customer support platforms
4.2 Legal Requirements
We may disclose your information when required by law, legal process, or government authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Your Rights
You have the following rights regarding your personal information:
- •Access: Request a copy of your personal data
- •Correction: Update or correct inaccurate information
- •Deletion: Request deletion of your personal data
- •Portability: Request transfer of your data to another service
- •Objection: Object to certain processing of your data
- •Restriction: Request restriction of data processing
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Typically, we retain:
- •Account information: Account duration plus 2 years
- •Booking records: 7 years for compliance
- •Communication records: 3 years
- •Payment info: As required by regulations
Cookies & Tracking
Cookie Usage
We use cookies to enhance your browsing experience and provide personalized content.
Cookie Types
- • Essential cookies for basic functionality
- • Performance cookies for analytics
- • Functional cookies for user experience
- • Targeting cookies (with consent)
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Privacy Officer
Email: support@aakarexhibition.com
Phone: 7016727956
Address: B-2, Wall Street 2, opp. Orient Club, Ellisbridge, Ahmedabad, Gujarat 380006
This Privacy Policy is governed by the laws of India and any disputes will be resolved in the courts of Ahmedabad, Gujarat.
Last updated: January 1, 2024